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Support for a Process Project
INDUSTRY
Real Estate
CLIENT
Swiss provider of real estate services with its own property holdings
ROLE
Support, alignment, management support
SITUATION & CHALLENGE
In parallel with introducing a new ERP, a Swiss real estate company had its entire process landscape redefined with external support – with the aim of mapping the processes directly in the new system. Two large undertakings were therefore running at once and depended on each other. Without close alignment, process definition and system implementation risked drifting apart.
APPROACH
We supported the process project closely through every phase – from capturing the processes and defining the target processes to implementing them in the ERP. In doing so we took on the ongoing alignment between the process and the ERP project: we mirrored requirements between the two undertakings, tracked open items and made sure the defined processes and the system implementation reinforced each other. The interplay of the two parallel projects remained steerable at all times.
OUTCOME & CLIENT VALUE
The newly defined process landscape and the new ERP were implemented in step with each other, instead of emerging in two separate worlds. The client kept an overview of the dependencies between the two undertakings and could steer deadlines, risks and open items deliberately. The support and the alignment came from Desigon, the process and system decisions stayed with the client and its partners.
SERVICES
Understand
Process Analysis
Shape
Deliver
Management Support
Process Management
Project Management
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